Consumers can Approach Consumer Forums Despite Arbitration Clauses in Agreements: Supreme Court
By- Govind Singh Kushwaha In a significant ruling by a bench comprising of Justice Sudhanshu Dhulia and Justice Ahsanuddin Amanullah, The Supreme Court of India has reaffirmed that the arbitration clauses in agreements do not take away a consumer’s right to redress through the provisions mentioned under the consumer protection act, 2019. The court reiterated…